Unique products and services
Pioneer Services is dedicated to improving the quality of life of military families by helping them reach their financial goals. As part of this commitment, we offer a wide and diverse range of lending, saving, and learning products and services to active duty service members of all ranks and branches, career- and medically-retired service members, and Department of Defense employees.
The following highlights some of the products and services we provide to military families, including those who have near-perfect credit, or who might have had some past financial struggles—no matter your situation, we have a solution that's right for you.
- VA Loan
- Personal Loan Satisfaction Guarantee
- Standard Loan
- Bereavement Loan
- Home leave Assistance Loan
- Disaster Relief Loan
- Convalescent Leave Loan
- Help Loan
Lending
Pioneer Services has been lending to the military community since 1986, assisting more than 1.4 million military families during that time. In fact, we are so confident in our loans that we offer a 15 day no-cost return policy: we encourage you to share the terms of your loan with your chain of command, your financial advisor, and to even shop around to see if you can obtain a better deal. If you are dissatisfied for any reason, simply return the funds within 15 days and with no questions asked.
As the Military Banking Division of MidCountry Bank, all customers enjoy the protections and security of a federally regulated financial institution. Pioneer Services voluntarily complies with the 2007 Military Lending Act (MLA) as well as the FDIC’s recommended small-dollar loan APR cap on all our personal loans. Individual rates will vary based on credit profile.
The following lending products can help you buy a new home, manage debt, eliminate high-interest credit card payments, or even prepare for deployment. To find out more about our lending products, visit Pioneer Military Loans, or come by a Pioneer Services office and one of our team members will provide you with our outstanding customer service. (Note: Please have your LES on hand to ensure faster service.) To apply immediately, use our secure online application.
VA Loan
Whether you're a first-time homebuyer, want to refinance, or retired from the military and buying your dream home, a MidCountry VA loan can be your key to homeownership. MidCountry VA loan specialists are ready to help guide you through the process, so call 877.767.8385 to speak with a representative today.
Personal Loan Satisfaction Guarantee
Your Pioneer Services personal loan is backed by a 15-day, no-risk, no-cost satisfaction guarantee.If you find a better loan, or you change your mind for any reason, you may cancel your loan with no obligation and no cost to you. Simply return the funds in full within 15 days of signing for your loan and your account will be closed.
For your own peace of mind, we encourage you to share this loan contract with your military chain of command, a trusted financial advisor, or even with other financial institutions. Compare interest rates and terms with other lenders so that you are confident you received the best offer.
Standard Loan
Our standard installment loans feature fixed monthly payments, fixed payoff times (terms), and no collateral is required.
- Military loans from $500 to $10,000
- Up to 36-month terms
- Available to all ranks and branches
- Competitive interest rates
Specialty Loans
We have developed specialty loan products to help solve a variety of needs confronting military families. To apply for any of these loans, visit one of our offices, visit our specialty loan page, or call 1-800-FOR-LOAN and ask for the loan by name.
Bereavement Loan
This loan provides financial help when you're facing the loss of a loved one or dealing with a family emergency. It requires a direct referral from your commander or the Red Cross describing the emergency, and you will receive priority processing.
- Up to $1,000 interest-free for three months
- A fixed 9.95% APR if a longer term is needed
Home Leave Assistance Loan
The Home Leave Assistance Loan is designed to help get you home to your family after a deployment by providing the funds you need for airfare, gas money, a hotel room, or other necessities while on the road. Your application will receive priority processing.
- Up to $1,000 at 9.95% APR
- Available for active-duty military members of all ranks who participate in the current R&R program in Iraq and Afghanistan
- Easy-to-manage monthly payments
- Spouses of service members who have General Power of Attorney can apply
Disaster Relief Loan
When you are affected by a natural disaster, getting emergency funds fast can be difficult. We offer a product that provides those living in a disaster area (as declared by state or federal government) a way to get the money they need.
- Up to $1,000
- Three-months same as cash
- APR as low as 9.95% with a longer term
Convalescent Leave Loan
Two types of convalescent leave loans are available that can cover expenses of wounded service members and their families. If you are verified as wounded in combat by your leadership or chaplain and have a financial need, you are eligible.
- $1,000 interest free for six months
- Or $1,500 at 9.95% APR
Help Loan
We understand that service members can find themselves in difficult financial situations, and have developed a safe, low-cost solution: the Help Loan. It is a short-term, non-renewable loan designed to meet immediate cash needs.
- One time loan of $500 (non-renewable, non-rollover)
- Four equal monthly payments of $131.31
- Total fees and interest $25.24
- Maximum APR of 24%
You can apply for these loans in any of our office locations. For standard loans, you can apply online today!
Savings
Saving money is an essential part of any financial plan, and Pioneer Services can help military families do so with savings products designed just for them.
Other features include:
- Competitive rates
- A $1,000 initial minimum investment
- Insured by the Federal Deposit Insurance Corporation up to $250,000
Money On Reserve
Almost every financial expert recommends that families keep anywhere from $500 to six months take-home salary in an emergency savings account. The idea is that these families can "borrow from themselves" whenever they have an unexpected expense, such as car repairs.
Pioneer Services can help military families build their savings with the MidCountry "Money On Reserve" (M.O.R.) Account. The account has some great features:
- It takes just $10 to open
- A debit card for easy withdrawals**
- Competitive interest rates
- Those who keep their MOR account open for a year, and have at least $500 in the account, get a $25 gift card
Learning
Pioneer Services has provided financial education to military families for more than a decade, and maintains a comprehensive program that includes articles, podcasts, and much more. Discover how to manage your money effectively in our online learning center or with the following resources.
Military Spouse Finance Guide
Drawn from more than 25 years of serving the unique financial needs of military families, the Military Spouse Finance Guide: Financial Advice for the Homefront is a reference guide on the fundamentals of personal financial management. With forewords by Sylvia Kidd of the Association of the United States Army, and U.S. Army Command Sergeant Major Roger Stradley, (Ret) of USA Cares, Inc., the book is full of full of easy-to-follow financial tips you can use through your spouse's military career, and even into civilian life.
Both the American Bankers Association and Institute for Financial Literacy have recognized the book as one of the best available on financial education, so pick up your copy today!
No official U.S. military endorsement is implied. All applications are confidential and subject to our credit policies. *The disclosed Annual Percentage Yields (APY) are accurate as of February 4, 2012. Rates are subject to change. Penalty for early withdrawal. APY assumes interest remains on deposit. Only available for full-time active-duty, career-retired, or medically retired military. **$1 fee may apply to ATM withdrawals. Receipt of a direct transfer to the account each month will waive the $15 monthly service charge for that month. $25 fee applied if account closed within 90 days of opening. No official U.S. military endorsement is implied. MidCountry Bank is a member FDIC.
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